Yudistira R. ANALYSIS THE INFLUENCE OF SERVICE QUALITY CUSTOMER SATISFACTION COMMITMENT AND POWER OF RELATIONSHIP TO WORD OF MOUTH (case study at consumen car repair shop PT Persada Lampung Raya in Bandar Lampung). JKB [Internet]. 2021 Feb. 4 [cited 2026 Jun. 9];1(3):8. Available from: https://jkb.fisip.unila.ac.id/index.php/jkb/article/view/80