HANERA, Zia. THE EFFECT OF E-TRUST, E-SERVICE QUALITY ON E-LOYALTY THROUGH E-SATISFACTION (Survey at Fashion Customer of E-Commerce Shopee). Jurnal Kompetitif Bisnis, [S. l.], v. 1, n. 4, p. 11, 2021. Disponível em: https://jkb.fisip.unila.ac.id/index.php/jkb/article/view/84. Acesso em: 9 jul. 2026.